To request a refund due to order issues, you must make your request within 7 days of delivery.

Let us know as soon as possible if your order—

  • Is missing items that you were charged for on the final receipt
  • Contains damaged, spoiled, or otherwise unusable items

Requests should be made formally either in writing by email to OR contacting our customer care line at +1 784 434 2071

Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your eHub account.

Note: Refunds are subject to certain conditions

The return will be subject to the store’s return policies, which vary by retailer.